Case Manager I & II

Job ID: 148417    Posted 3/15/2024


Location: New York, New York


Job Type: Direct Hire


Category: Case Management


Position: 148417


Skills: Case Management


Salary Low: $45000 - Salary High: $60000


Duration: 2 Weeks



Job Description

Gorgeous and well known community health center located in Lower Manhattan is currently searching for an experienced Case Manager to join their dynamic team. This position comes with a very competitive salary and benefits package!

Position Title: Care Manager I & II – Health Home
Report to: Care Management Team Leader FLSA Status: Non-Exempt
Location: Manhattan

Position Summary: The Care Manager I & II – Health Home provides direct care management services to assigned clients, including screening, assessments and development of focused care plans.

The major duties of the position include, but are not limited to: Care Management

  • Provide direct care management services to assigned clients living with HIV/AIDS, other chronic diseases, substance user, and/or mentally ill under supervision of Care Management Team Leader.

  • Provide core services of Health Home care management for all clients assigned to meet clients' needs for better health outcome.

  • Complete the required face-to-face contacts with clients.

  • Perform an in-depth screening for functional scale eligibility, assessment and reassessments of client's needs including mental health, substance use, medical, financial, housing and other supports.

  • Link the clients to any and all identified services.

  • Develops and oversees client's focused care plans with documented input and approval from other service providers and the clients.

  • Perform regular home visits to assess client's living environments to ensure appropriate living situation.

  • Conduct outreach and engagement activities, including face-to-face, mail, electronic and telephone contacts for new referrals and lost to care clients.


  • Maintain client-related records and other required documentation according to the protocols and standards of Department of Support Services.

  • Complete all required Health Home care management services and document within required timeframe.

  • Adheres to NYS Health Homes and lead Health Homes requirements.

Quality Assurance/Quality Improvement

  • Working as a part of the team for the quality assurance and continue quality improvement (CQI) tasks.


  • Work closely with the interdisciplinary care team including clients' PCP, psychiatrist, therapist, navigator, etc. to complete appropriate client's care.

  • Represent the agency at various venues to promote agency services.


  • Bachelor's or Master's degree in Health, human services, education, social work, mental health with 1 years of qualifying experience required. May consider: Bachelor's degree in non-related field with 2 years of relevant work experience; or a CASAC or LPN with 3 years of qualifying experience.

  • Qualifying experience includes verifiable work with the target populations: individuals with HIV/AIDS, history of mental illness/disabilities, or other Health Home eligible conditions.

  • Fluency in Spanish or one of Asian languages preferred.

  • Excellent written and verbal communication skills in English required.

  • Flexibility to travel throughout the five boroughs of New York City via public transportation required.

  • Ability to be a team player, understand and carryout directions, and to communicate effectively with supervisors.

  • Ability to handle multiple tasks and stressful environment.

  • Ability to work well within the organizational structure.

  • Ability to work flexible hours including some evenings and weekends.

  • Computer literacy – ability to learn and adapt to different reporting platforms.

  • Maintain confidentiality.

  • Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis is required upon hire. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

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At RCM Health Care Services, we redefine healthcare staffing, creating an environment where your career thrives and flourishes. Our commitment to your success is woven into the fabric of our culture, offering diverse opportunities for both seasoned professionals seeking challenges and newcomers ready to make their mark. As a part of the RCM family, you'll experience more than just a job – you'll find a platform for continuous growth and fulfillment.

We have cultivated an ecosystem where healthcare professionals not only find rewarding career opportunities but also a community that values their skills and dedication. Your success is our priority, and our collaborative environment ensures you're never alone on your professional journey. Competitive salaries and comprehensive benefits reflect our dedication to your well-being, allowing you to focus on what matters most – delivering exceptional care. Join RCM Health Care Services, a trusted partner with a proven track record since 1975 and embark on a journey where your path to a fulfilling healthcare career truly begins.

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With a legacy spanning over 45 years, RCM Health Care Services is a leader in connecting healthcare professionals with rewarding career opportunities. Our foundation is built on cultivating relationships with school districts, setting the stage for our expansion into placing providers across diverse facility types. As we evolved, our expertise diversified across various divisions including School Services, Behavioral Health/ABA, Travel, Nursing, Therapy, HIM, Permanent Placement, Foreign Recruitment, Locums Tenens, and much more.
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