Home Care Nursing Supervisor – RN (PACE Program)

Job ID: 251905    Posted 2/29/2024


Location: Boston, Massachusetts


Job Type: Direct Hire


Category: Nursing


Position: 251905




Salary Low: $43.77 - Salary High: $56.9


Duration: 2 Weeks



Job Description

Wonderful and very well-known health center with a number of various programs located in Boston, is currently seeking and experienced Home Care Nursing Supervisor to join their dedicated staff. This role comes with a strong benefits and salary package! This is your opportunity to join one of the top places to work in Boston… Please apply for more details!

Home Care Nursing Supervisor – Registered Nurse

Position Summary: Works with the Home Care Director and Home Care Manager to ensure effective coordination and delivery of ESP home care services including: Home Nursing, ADL and IADL support services including home monitoring, health aides, homemakers, laundry, meals and other services as required based on functional and other assessments, in coordination with ESP Interdisciplinary Teams, providing assistance with oversight of health aide and nurse scheduling, and providing direct supervision of an assigned group of health aides. The Home Care Supervisor works with the Home Care Manager and Home Care Director  on performance improvement and other initiatives that may be identified through program, performance, financial and other monitoring.

Home Care Program Management

  • Provides direct supervision to an identified group of Health aides, providing oversight in all aspects of their job performance.
  • Along with the Home Care Manager/ Residential Nurse Manager, investigates grievances and incidents in accordance with ESP Policy and Procedure, addressing individual performance and systems changes as indicated by the results of the investigation and resolution.  Makes reports through QAPI or other avenues as required.
  • Participants in the annual competency review and training program, ensuring that the training and performance review tools are updated at least annually to include new or changed policies, procedures, skills requirements or equipment.
  • Assist the Home Care Manager/ Residential Nurse Manager in conducting periodic audits to 1)  ensure that Personal Service Plans  are updated and consistent with current clinical and functional status; and 2) health aides are providing care to participants consistent with service  plans 3.) Other audits as assigned.
  • Provides timely performance evaluations and disciplinary actions for direct reports. Ensures that direct reports meet competency, infection control, and safety requirements (CPR, drills, etc).
  • Supervises health aides in accordance with ESP Policy and Procedure. Conducts supervisory visits with health aides on a routine basis and as needed to address specific concerns or to oversee implementation of new procedures, skills, or use of new equipment.
  • Works with Home Care staff to regularly monitor health aide schedules and assignments to ensure efficient and effective care for ESP participants.
  • Participates in long range planning and determining staffing needs.
  • Assists Home Care Manager/Residential Nurse manager to monitor utilization and processes for stocking Nursing and health aide supplies. Makes recommendations for improvement as required to maintain appropriate levels of supplies.
  • Works closely with interdisciplinary team to insure good communication
  • Serves as a resource to the teams for health aide issues and concerns.
  • Participates in regularly scheduled and as needed health aide meetings.
  • Meets regularly with Managers and keeps Managers informed and involved when appropriate.
  • Serves as a resource for both staff and participant issues.
  • Monitoring of Contract Health Aides
  • Provides initial supervision of contract aides at Winthrop Place and in the community as indicated.
  • Participates in the orientation of new aides including but not limited to ESP Policies and Procedures and Homecare Department workflows.  Oversees site-specific orientation to physical environment, introductions to participants, and orientation to individual care plans.
  • Participates in the oversight of performance and monitors quality of service.
  • Acts as liaison between the teams and contract providers

Home Care Coordinator Role

  • Assumes the role of Home Care Coordinator as assigned by Home Care Director including:
    • Conducts in-home functional, medication management, and home safety evaluations as part of intake or initial, status change, scheduled (biannual) assessment, or as required;
    • As part of IDT, participates in discussions of comprehensive assessment, identification of active problems, requirements for stable monitoring; makes recommendations for in-home services, ADL assistance and follow up in day center, and other interventions as may be required to address functional deficits and other nursing needs.
    • Monitors implementation of home care interventions;
    • Identifies changes in home environment, ADL/IADL requirements and functional and home safety issues; adjusts care plan or reports concerns to IDT as required.
  • Maintains up-to-date knowledge of home resources and services.
  • Identifies gaps in home resources; reports resource gaps to Home Care Director to ensure that ESP is continually updating resources required to maintain our participants safely in the community.

Quality Assessment and Performance Improvement

  • Along with the Home Care Manager/ Residential Nurse Manager, monitors quality of care and performance improvement initiatives as needed to address concerns, deficiencies, or trends.
  • Oversees record documentation for completeness and quality.
  • Identifies and implements home health aide specific QI projects.
  • Assists in policy review and revision. Works with Home Care Director/Residential Nurse Manager  to update policies, procedures and workflows as needed to ensure consistency with practice, changes in regulatory or other requirements.
  • Reviews grievance, incident, performance and other trends to identify opportunities for improvement. Makes recommendations for addressing systems issues through QAPI or ESP Administrative processes.
  • Attends QAPI and Leadership meetings as required.
  • Involved in participant/family satisfaction evaluations.

Other Requirements

  • Attends appropriate professional conferences and workshops.
  • Participates in outside committee activities as necessary. May be an ESP representative to Safety Committee
  • Attends appropriate meetings as scheduled: i.e. team, operations, nurse management and nursing meetings.
  • Assures that staff meet professional requirements, i.e. CPR
  • Assumes a range of professional responsibilities
  • Attends appropriate professional conferences and workshops
  • Participates in Home Care Nurse weekend and Holiday Rotation HC Nurse On call rotation and Triage Rotation

PACE AND GENERAL REQUIREMENTS: KNOWLEDGE, SKILLS AND ATTITUDES (This section not applicable to initial assessment; all ESP employees and contractors attain these competencies through participation in PACE and JACHO orientation programs)

  • Demonstrates commitment to PACE mission by actively promoting the autonomy and dignity of PACE program participants.
  • Demonstrates commitment to a holistic approach to care by actively engaging in interdisciplinary team planning and communication processes.
  • Demonstrates commitment to participant-centered care by actively engaging participants and/or Health Care Proxies in discussion about self management goals.
  • Understands ESP’s organizational structure. Actively participates in programs and committees.
  • Demonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.
  • Demonstrates knowledge of Participant Rights by
    • Protecting rights to privacy;
    • Treating participants with respect;
    • Encouraging and assisting participants in filing of complaints and grievances
    • Helping to maintain and clean and safe environment
    • Helping to ensure that restraint and involuntary seclusion are never used as a means of coercion, discipline, punishment, retaliation, or for the convenience of staff and those restraints, when required by extraordinary circumstance, are always applied and monitored in accordance with policy/procedure.
  • Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.
  • All ESP employees participate in the orientation, training, and mentoring of new employees and in providing input for continuous improvement.
  • Displays outstanding customer service skills when interacting with ESP participants, family members, outside providers, potential ESP members, referral sources or others.
  • Interacts with participants in a professional and respectful manner, which reflects the needs and concerns of the individual. Maintains a positive attitude. Uses communication devices appropriately. 
  • Demonstrates commitment to performance improvement by reporting incidents and other data used in ESP Performance Improvement activities, and by actively participating in one or more performance improvement committees or making a minimum of two suggestions for program or other improvements over the course of the year.
  • Responsible for continued professional growth and development.  

Other Duties & Responsibilities

  • Organizational Competencies
  • Reads, understands and complies with all Standards of Conduct, JCAHO policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, ESP policies and procedures and all laws related to position responsibilities and employment;
  • Adheres to standards of Employee Conduct and all related policies and procedures by:
    • Demonstrating excellent customer service;
    • Showing respect to other employees;
    • Adhering to standards of cultural competency and non-discrimination;
    • Adhering to standards of privacy;
    • Adhering to attendance and other policies and utilizing appropriate notification and other procedures.
  • Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 
  • Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.
  • Attends PACE and other required training annually.


  • BS in Nursing or equivalent experience or certification.


  • Strong clinical background in geriatric care.                                     
  • Home health care management preferred
  • Excellent interpersonal and organizational skills.
  • Expertise dealing with elders and families

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