Behavioral Health Regulatory and Quality Manager
Compensation
Salary Range: $115,000 – $140,000 per year
Location: Queens, NY
Onsite
Position Summary
As a Behavioral Health Regulatory and Quality Manager, you will support the development, implementation, and oversight of quality programs across inpatient and outpatient behavioral health services. This role focuses on ensuring regulatory compliance, driving performance improvement initiatives, and enhancing patient safety and outcomes. You will collaborate with leadership, clinical teams, and regulatory bodies to maintain high standards of care and operational excellence.
Responsibilities
? Schedule / Shift

• Shift details: Day Shift
• Hours per week: 40

? Key Duties:

• Support development and management of quality programs and initiatives across behavioral health services
• Conduct investigations and root cause analyses (RCA) for reportable events in collaboration with Risk Management
• Monitor regulatory compliance with TJC, OMH, and CMS standards and implement corrective actions
• Perform audits of medical records, environment of care, and clinical processes to ensure quality and compliance
• Analyze data, track performance metrics, and lead quality improvement initiatives to enhance patient outcomes

Requirements
? Education

• Required: Master’s Degree in Social Work, Psychology, Mental Health Counseling, Nursing, or related field

? Licenses & Certifications

• Required: Applicable professional license (as required by discipline)

? Skills:

• Strong knowledge of behavioral health regulations and quality assurance practices
• Excellent analytical and data interpretation skills
• Ability to lead performance improvement and compliance initiatives
• Strong communication and collaboration skills across multidisciplinary teams

About Us
RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences. With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being. RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.
Equal Employment Opportunity & Reasonable Accommodation
RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.